Digital
Experience
is
Customer
Experience
In today's digital age, customers interact with businesses through various digital channels such as websites, mobile apps, and AI chatbots - these digital touch points have a significant impact on how customers perceive and engage a company. Ensuring a seamless and positive digital experience is essential for creating a great customer experience overall.
In a world driven by technology, the ability to create and deliver impactful digital experience is essential for staying relevant, competitive, and successful.
About
North
Coast
DxT
North Coast DxT is a dynamic and innovative shop specializing in the design and development of websites, AI chatbots, and digital experience platforms. Established in 2024 by founder Rachel Elam, North Coast DxT emerged as a result of years of external consultancy to various enterprise organizations within multiple industries and verticals. Most notably, building and implementing a digital experience platform for a Fortune 500 automobile organization with 300,000 users globally.
North Coast DxT, based in Lakewood - about 10 minutes outside of Cleveland is known for delivering innovating and user-centric digital solutions.
Services
Empowering businesses with cutting-edge technology for captivating websites, intelligent chatbots, and unforgettable digital journeys
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![Laptop on a desk with beautiful colors]()
Websites | Design & Development
ButtonOur design and development services are tailored to create visually stunning and user-friendly websites that drive enagement and conversions.
-
![Meeting room with wooden desk overlooking the city]()
Digital Experience Platforms | Configuration & Implementation
ButtonDigital experience platforms that engage employees to stay connected and fulfilled to do the best work of their careers.
AI Chatbots | Design & Development
AI chatbots leverage cutting-edge technologies to deliver intelligent and interactive conversational experiences.
I am President of the Celtic Nations Society of Northern Ohio, and we reached out to Rachel at North Coast DxT to bring our website up to speed. She came with good references, and we soon found out why. Very detail oriented, quick to answer questions and make adjustments. A true professional, if I could give her more than 5 stars I would, and highly recommend North Coast DxT to anyone wanting to build or upgrade their website.
Gary S.
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North Coast DXT did a fantastic job helping with revamping my website for my local landscape company. The team was incredibly prompt responding to my questions and concerns about the process and made the whole process very seamless and easy. If anyone is looking for a website or needs there current site reworked or updated North Coast DXT is perfect for the job.
Tim S.
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Working with North Coast DxT to build my website was an absolute pleasure from start to finish. Their team's professionalism, expertise, and dedication to delivering a top-notch product truly exceeded my expectations. From the initial consultation to the final launch, every step of the process was seamless and well-communicated. Unparalleled attention to detail, ensured that every aspect of the website was pixel-perfect and user-friendly. Their commitment to excellence truly shined through in the final product. The end result? A stunning website that perfectly encapsulates my brand. In summary, I cannot recommend North Coast DxT highly enough. If you're looking for a reliable, talented, and customer-focused team to bring your website vision to life, look no further. Five starts all around!
Derek S.
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Digital
Experience
is
Customer
Experience
In today's digital age, customers interact with businesses through various digital channels such as websites, mobile apps, and AI chatbots - these digital touch points have a significant impact on how customers perceive and engage a company. Ensuring a seamless and positive digital experience is essential for creating a great customer experience overall.
About
North
Coast
DxT
North Coast DxT is a dynamic and innovative shop specializing in the design and development of websites, AI chatbots, and digital experience platforms. Established in 2024 by founder Rachel Elam, North Coast DxT emerged as a result of years of external consultancy to various enterprise organizations within multiple industries and verticals. Most notably, building and implementing a digital experience platform for a Fortune 500 automobile organization with 300,000 users globally.
Services
Empowering businesses with cutting-edge technology for captivating websites, intelligent chatbots, and unforgettable digital journeys
-
![Laptop on desk with beautiful colors]()
Websites | Design & Development
ButtonOur design and development services are tailored to create visually stunning and user-friendly websites that drive enagement and conversions.
-
![Meeting room with desk overlooking city]()
Digital Experience Platforms | Configuration & Implementation
ButtonDigital experience platforms that engage employees to stay connected and fulfilled to do the best work of their careers.
AI Chatbots | Design & Development
AI chatbots leverage cutting-edge technologies to deliver intelligent and interactive conversational experiences.
I am President of the Celtic Nations Society of Northern Ohio, and we reached out to Rachel at North Coast DxT to bring our website up to speed. She came with good references, and we soon found out why. Very detail oriented, quick to answer questions and make adjustments. A true professional, if I could give her more than 5 stars I would, and highly recommend North Coast DxT to anyone wanting to build or upgrade their website.
Gary S.
Button-
North Coast DXT did a fantastic job helping with revamping my website for my local landscape company. The team was incredibly prompt responding to my questions and concerns about the process and made the whole process very seamless and easy. If anyone is looking for a website or needs there current site reworked or updated North Coast DXT is perfect for the job.
Tim S.
Button -
Working with North Coast DxT to build my website was an absolute pleasure from start to finish. Their team's professionalism, expertise, and dedication to delivering a top-notch product truly exceeded my expectations. From the initial consultation to the final launch, every step of the process was seamless and well-communicated. Unparalleled attention to detail, ensured that every aspect of the website was pixel-perfect and user-friendly. Their commitment to excellence truly shined through in the final product. The end result? A stunning website that perfectly encapsulates my brand. In summary, I cannot recommend North Coast DxT highly enough. If you're looking for a reliable, talented, and customer-focused team to bring your website vision to life, look no further. Five starts all around!
Derek S.
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